Support deadline
When a response is due if the clock only runs in working hours: 4 working hours from a Friday afternoon lands on Monday.
A Discord element (a value) in Values. Needs the Free plan or higher to go live; building and testing are free.
Example
4 working hours from Fri 16:00 → Mon 12:00
Also called
sla, response due, ticket deadline, working time
What you give it
- Time
- Working hours
- Time zone
- Working days
- Opens
- Closes
What it gives back
- Due
- Due (text)