Questions
Can I cancel any time?
Yes. Open Billing, press Manage plan, and cancel. Your plan keeps working until the end of the period you paid for, then your bots stop and your flows stay saved.
What's a live server?
A Discord server where your bot runs for real. Everything can be built and tried in Test for free; a live server is one you pick on your plan to run it in.
What happens if I downgrade?
At the end of the period you paid for, the plan changes. If the new plan has fewer live servers, the extra ones are paused, not deleted. Switch back and they run again.
Can I switch between monthly and yearly?
Yes, from Manage plan in Billing. Yearly is ten months of the monthly price, so two months are free.
Do I need my own server to host the bot?
No. Every bot runs on our servers, and keeping it online is our job. You never rent a server, install anything or restart it. A bot with your own name and avatar (Pro and up) runs on ours too.
Are Discord and Minecraft one plan?
No, each has its own plan, so you pay only for what you use. A Minecraft plan covers Minecraft servers and a Discord plan covers Discord servers. Cancel one and the other keeps running.
How does the multi-product discount work?
Own more than one product and every one of them costs less: 10% with two, 15% with three and 20% with four or more. It applies by itself. The discount shows on every invoice. When you add or cancel a product it changes from your next bill, so nothing is charged or refunded halfway through a month.
Running a network or a brand and want something that isn't on the cards? Enterprise comes with an onboarding call. For anything bigger, contact support and we'll sort it out.