Unanswered posts
Open forum posts nobody else has answered yet (or no helper has), older than some hours, oldest first.
A Discord element (a step) in Channels. Needs the Free plan or higher to go live; building and testing are free.
Example
Every day → Unanswered posts in #help → If How many is over 0 → ping @Helpers with As text.
Also called
unanswered, no reply, waiting for help, help forum, support backlog, no replies, help backlog, unsolved
What you give it
- Forum
- Older than (hours)
- Helper role
- How many
- Skip posts tagged
What it gives back
- Posts
- How many
- As text