Ticket info
Read a ticket's number, category, status, who opened it and who claimed it.
A Discord element (a step) in Systems. Needs the Free plan or higher to go live; building and testing are free.
Example
Post who opened the ticket and how long ago.
Also called
ticket number, ticket status, who opened
What you give it
- Ticket
What it gives back
- Is a ticket
- Number
- Category
- Category name
- Status
- Kind
- Opened by
- Claimed by
- Is claimed
- Opened at
- Close reason
- Answers
- Quiet for (hours)