Ticket transcript
A link to read a ticket's transcript on the dashboard. For staff, it opens for them for 12 hours.
A Discord element (a step) in Systems. Needs the Free plan or higher to go live; building and testing are free.
Example
/transcript in a ticket → a link only staff can open
Also called
transcript, ticket log, chat log, history, ticket, tickets, support, help desk, modmail, support ticket, report
What you give it
- Ticket
What it gives back
- Link
- Number