Refund and dispute desk

Refunds and disputes done properly: a form, a numbered case, staff who take, ask for evidence, approve or deny with a written reason, members adding proof and checking status, and a full audit trail.

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A Discord bot template. 145 elements. Needs the Free plan or higher to go live; building and testing are free.

What's inside

• Refund desk settings command
• Refund and dispute cases
• Evidence, status and audit trail

You pick, after adding it

• Where the Request a refund button is posted

Elements it uses

• Is equal
• Edit message
• Value is true
• List to text
• Numbered list
• Cooldown with reply
• Staff only
• Find member
• DM, or post here if closed
• Find message
• Open form
• Reply
• Send message
• Set variable
• All settings
• Read setting
• Save setting
• Read from table
• Save to table
• Write to run log
• Compare variable

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