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Storage · Step

Add a staff note

Keep a private note about a member (or any key, like a ticket), with who wrote it and when.

Free plan note.add

In a flow

“When a button is clicked, add a staff note.”

/note → Add a staff note → Reply (private): saved.

What it does

Keep a private note about a member (or any key, like a ticket), with who wrote it and when. It's a step: it runs when the white wire reaches it, then the flow carries on from its Then pin. It gives 1 value later steps can use. Find it under Storage in the palette.

When to use it

Use it to keep something between runs: keep a private note about a member (or any key, like a ticket), with who wrote it and when.

When not to

If nothing should change in Discord, a value node or a check is lighter.

Typical wiring

Sockets: settings you can wire

About Member

The member the note is about.

What goes there: Type it in the side panel, or wire in a member. e.g. @Alex

If it's empty: Optional. Left empty and unwired, the step runs without it.

Connects fromAccept applicationApplication infoAsk a questionAsk follow-upBoard as emojiCall the next in the queueCase createdCheck for a lineand 87 more

Note Text

What to remember.

What goes there: Type it in the side panel, or wire in text. e.g. Hello there

If it's empty: Optional. Left empty and unwired, it uses Asked about refunds.

Connects fromA member's variablesAccept applicationAdd a Notion pageAdd a Trello cardAdd an emojiAdd to number in objectAdd up timesAdd working daysand 844 more

Or about Text

For something that is not a member: a key like ticket-42.

What goes there: Type it in the side panel, or wire in text. e.g. Hello there

If it's empty: Optional. Left empty and unwired, the step runs without it.

Connects fromA member's variablesAccept applicationAdd a Notion pageAdd a Trello cardAdd an emojiAdd to number in objectAdd up timesAdd working daysand 844 more

Values it gives

Notes now Number

How many notes there are. e.g. 3

If it's empty: Empty when the step didn't make one (it stopped early or was skipped); steps reading it get nothing.

Connects toAccount ageActive membersAddAdd answer to formAdd soundboard soundAdd timeAdd to a counterAdd to a leaderboardand 718 more

Often next

Related in Storage

Wires and sockets · Data values · Plans