Systems · Step
Open ticket (with its questions)
Ask the category's questions in a form, then open the ticket. Opens at once if it has none.
tickets.open_form
First answer only
In a flow
“When a button is clicked, open ticket (with its questions).”
Discord only lets this be the first answer to a click or command, so put it before anything that replies.
What it does
Ask the category's questions in a form, then open the ticket. Opens at once if it has none. It's a step: it runs when the white wire reaches it, then the flow carries on from its Then pin. Discord only allows it as the first answer to a click or command. Find it under Systems in the palette.
When to use it
Use it when that system is on in your server: ask the category's questions in a form, then open the ticket. Opens at once if it has none.
When not to
If nothing should change in Discord, a value node or a check is lighter.