Systems · Step
Reopen ticket
Open a closed ticket again, up to 24 hours after it closed.
Free plan
tickets.reopen
In a flow
“When a button is clicked, reopen ticket.”
What it does
Open a closed ticket again, up to 24 hours after it closed. It's a step: it runs when the white wire reaches it, then the flow carries on from its Then pin. Find it under Systems in the palette.
When to use it
Use it when that system is on in your server: open a closed ticket again, up to 24 hours after it closed.
When not to
If nothing should change in Discord, a value node or a check is lighter.