Storage · Step
Start a response deadline
Note that something (a ticket, an application) must be answered within some minutes. Starting again does not move the deadline.
sla.start
In a flow
“When a button is clicked, start a response deadline.”
Ticket opened → Start a response deadline 240 minutes.
What it does
Note that something (a ticket, an application) must be answered within some minutes. Starting again does not move the deadline. It's a step: it runs when the white wire reaches it, then the flow carries on from its Then pin. It gives 2 values later steps can use. Find it under Storage in the palette.
When to use it
Use it to keep something between runs: note that something (a ticket, an application) must be answered within some minutes. Starting again does not move the deadline.
When not to
If nothing should change in Discord, a value node or a check is lighter.
Typical wiring
Sockets: settings you can wire
- Deadline set Text
-
Its name, like tickets.
What goes there: Type it in the side panel, or wire in text. e.g. Hello there
If it's empty: Optional. Left empty and unwired, it uses tickets.
Connects fromA member's variablesAccept applicationAdd a Notion pageAdd a Trello cardAdd an emojiAdd to number in objectAdd up timesAdd working daysand 844 more
- What Text
-
An id, like the channel's ID.
What goes there: Type it in the side panel, or wire in text. e.g. Hello there
If it's empty: Optional. Left empty and unwired, it uses {channel.id}.
Connects fromA member's variablesAccept applicationAdd a Notion pageAdd a Trello cardAdd an emojiAdd to number in objectAdd up timesAdd working daysand 844 more
- Minutes Number
-
How long they have.
What goes there: Type it in the side panel, or wire in a number. e.g. 42
If it's empty: Optional. Left empty and unwired, it uses 240.
Connects fromA member's variablesAccept applicationActive membersAddAdd a forum tagAdd a labelAdd a row to a Google SheetAdd a staff noteand 500 more
Values it gives
- Due Number
-
When it is due, as a time. e.g. 1767513600
If it's empty: Empty when the step didn't make one (it stopped early or was skipped); steps reading it get nothing.
Connects toAccount ageActive membersAddAdd answer to formAdd soundboard soundAdd timeAdd to a counterAdd to a leaderboardand 718 more
- New Yes / no
-
Off when it was already being watched. e.g. on
If it's empty: Empty when the step didn't make one (it stopped early or was skipped); steps reading it get nothing.
Connects toAdd a forum tagAdd onboarding questionAdd to a counterAlarms that are dueAndAutoMod: Discord's word listsBluesky latest postBoard as emojiand 572 more