Systems · Step
Claim ticket
Take the ticket, or let it go if you hold it. Works inside a ticket, for its staff.
Free plan
tickets.claim
In a flow
“When a button is clicked, claim ticket.”
What it does
Take the ticket, or let it go if you hold it. Works inside a ticket, for its staff. It's a step: it runs when the white wire reaches it, then the flow carries on from its Then pin. Find it under Systems in the palette.
When to use it
Use it when that system is on in your server: take the ticket, or let it go if you hold it. Works inside a ticket, for its staff.
When not to
If nothing should change in Discord, a value node or a check is lighter.