Systems · Step
Add to ticket
Let someone else see and talk in the ticket. Works inside a ticket, for its staff.
tickets.add_member
In a flow
“When a button is clicked, add to ticket.”
What it does
Let someone else see and talk in the ticket. Works inside a ticket, for its staff. It's a step: it runs when the white wire reaches it, then the flow carries on from its Then pin. Find it under Systems in the palette.
When to use it
Use it when that system is on in your server: let someone else see and talk in the ticket. Works inside a ticket, for its staff.
When not to
If nothing should change in Discord, a value node or a check is lighter.
Typical wiring
Sockets: settings you can wire
- Who Member
-
Leave unwired for the person who clicked, or wire a member in, like Member from Find member.
What goes there: Type it in the side panel, or wire in a member. e.g. @Alex
If it's empty: Optional. Left empty and unwired, the step runs without it.
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