Channels · Step
Close quiet threads
Close (and lock, if you like) the threads nobody has written in for a while.
thread.close_inactive
In a flow
“When a button is clicked, close quiet threads.”
Every day → Close quiet threads in #help, quiet for 72 hours.
What it does
Close (and lock, if you like) the threads nobody has written in for a while. It's a step: it runs when the white wire reaches it, then the flow carries on from its Then pin. It gives 1 value later steps can use. Find it under Channels in the palette.
When to use it
Put it on a daily schedule for help channels and forums, so old threads tidy themselves away.
When not to
A new message opens a closed thread again, unless you locked it.
Typical wiring
Sockets: settings you can wire
- In channel Channel
-
Only threads in this channel or forum. Empty is every channel.
What goes there: Type it in the side panel, or wire in a channel. e.g. #general
If it's empty: Optional. Left empty and unwired, the step runs without it.
Connects fromArchive channelAsk a questionCopy channelCopy permissionsCreate categoryCreate channelCreate forum postCreate threadand 60 more
- Quiet for (hours) Number
-
Close threads with no message for this long.
What goes there: Type it in the side panel, or wire in a number. e.g. 42
If it's empty: Optional. Left empty and unwired, it uses 48.
Connects fromA member's variablesAccept applicationActive membersAddAdd a forum tagAdd a labelAdd a row to a Google SheetAdd a staff noteand 500 more
Values it gives
- Closed Number
-
How many were closed. e.g. 3
If it's empty: Empty when the step didn't make one (it stopped early or was skipped); steps reading it get nothing.
Connects toAccount ageActive membersAddAdd answer to formAdd soundboard soundAdd timeAdd to a counterAdd to a leaderboardand 718 more