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AI & images · Step

Answer from knowledge

Ask this server's AI assistant. It answers only from what staff taught it on the Assistant page, and says so when it doesn't know.

Free plan assistant.answer

In a flow

“When a button is clicked, answer from knowledge.”

Message in #ask → Answer from knowledge → Reply with its Answer; If Offer a ticket → an Open a ticket button.

What it does

Ask this server's AI assistant. It answers only from what staff taught it on the Assistant page, and says so when it doesn't know. It's a step: it runs when the white wire reaches it, then the flow carries on from its Then pin. It gives 5 values later steps can use. Find it under AI & images in the palette.

When to use it

Use it when the AI should do the work: ask this server's AI assistant. It answers only from what staff taught it on the Assistant page, and says so when it doesn't know.

When not to

If nothing should change in Discord, a value node or a check is lighter.

Typical wiring

Sockets: settings you can wire

Question Text

What to ask, usually the message's text.

What goes there: Type it in the side panel, or wire in text. e.g. Hello there

If it's empty: Optional. Left empty and unwired, it uses {message.content}.

Connects fromA member's variablesAccept applicationAdd a Notion pageAdd a Trello cardAdd an emojiAdd to number in objectAdd up timesAdd working daysand 870 more

Values it gives

Answer Text

What to show the member: the answer, or the plain 'I don't know' line. e.g. Apply in #applications: press Apply.

If it's empty: Empty when the step didn't make one (it stopped early or was skipped); steps reading it get nothing.

Connects toAccept applicationAdd a forum tagAdd a labelAdd a Notion pageAdd a row to a Google SheetAdd a staff noteAdd a stickerAdd a Trello cardand 589 more

Found Yes / no

True when it answered from an entry. e.g. true

If it's empty: Empty when the step didn't make one (it stopped early or was skipped); steps reading it get nothing.

Connects toAdd a forum tagAdd onboarding questionAdd to a counterAlarms that are dueAndAnnounceAutoMod: block wordsAutoMod: Discord's word listsand 586 more

Status Text

answered, unknown, empty (nothing taught yet), refused (plan or AI limit) or busy. e.g. answered

If it's empty: Empty when the step didn't make one (it stopped early or was skipped); steps reading it get nothing.

Connects toAccept applicationAdd a forum tagAdd a labelAdd a Notion pageAdd a row to a Google SheetAdd a staff noteAdd a stickerAdd a Trello cardand 589 more

Used Text

The titles of the entries it answered from. e.g. How do I apply?

If it's empty: Empty when the step didn't make one (it stopped early or was skipped); steps reading it get nothing.

Connects toAccept applicationAdd a forum tagAdd a labelAdd a Notion pageAdd a row to a Google SheetAdd a staff noteAdd a stickerAdd a Trello cardand 589 more

Offer a ticket Yes / no

True when it couldn't help and this server's tickets are on: show an Open a ticket button. e.g. false

If it's empty: Empty when the step didn't make one (it stopped early or was skipped); steps reading it get nothing.

Connects toAdd a forum tagAdd onboarding questionAdd to a counterAlarms that are dueAndAnnounceAutoMod: block wordsAutoMod: Discord's word listsand 586 more

Often next

Related in AI & images

Wires and sockets · Data values · Plans